Shipping throughout Russia and to other countries

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Guide products

Infrared warning systems, portable thermal imagers, online thermal imagers, thermal imaging sights, thermal imaging modules, thermal imagers for smartphones, payload systems
  • Infrared warning systems Guide
    Infrared warning systems
    QT400, QT410, etc.
  • Portable thermal imagers Guide
    Portable thermal imagers
    PS400, PS600, etc.
  • Online Thermal Imagers Guide
    Online Thermal Imagers
    IPT384, IPT640, etc.
  • Thermal imaging sights Guide
    Thermal imaging sights
    TN430, TN450, etc.
  • Thermal imaging modules Guide
    Thermal imaging modules
    TIMO120, TIMO256, etc.
  • Thermal imagers for smartphones Guide
    Thermal imagers for smartphones
    MobIR 2T, MobIR 2S, etc.
  • Payload systems Guide
    Payload systems
    GTIR800Z , etc .

NEW TECHNOLOGIES GROUP

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